As a solo entrepreneur, or small business owner/manager, things can become overwhelming as demand for your services and your business grow. And in each stage of growth, you may hit a point where you can’t grow any further using your existing set of skills and resources. This is what Dan Sullivan calls “The Ceiling of Complexity”.
When I meet with small business owners, I find that the reoccurring problem is time is a limited resource with a few key people wearing most of the hats in the office. Yes, many of them know how to serve their clients, market their business, balance their books, and hire new staff, but there simply are not enough hours in the day to accomplish everything.
How do I determine what to leverage?
A client of mine recently told me that he believes any business that has hit a ceiling of complexity can benefit from leveraging the High Performance Team at KSI. When I asked him more about that, he explained it this way:
"The variety of skills your team can provide such as accounting tasks like invoicing or bill paying, helping with a mailing, working on a database to clean it up, or creating a process/procedure for someone to follow is just really helpful to a small business owner who is vacillating on hiring staff...With the contractor model and no extended contract to sign, I could get the help I needed for as long as I needed it. If I only needed a month or two to sort things out then great. If I only need 4 hours a month to help with some marketing tasks that my full-time assistant and I really don’t have time for - you guys take care of it."
The next time you've hit a ceiling of complexity, consider giving the High Performance Team at KSI a call!